Privacy Policy

1. Introduction United Tractors and Equipment (“UTE,” “Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us, or use our services. By accessing or using our services, you agree to this Privacy Policy.
2. Who We Are United Tractors and Equipment (UTE) is an authorized dealer and distributor of Caterpillar machinery and related equipment in Sri Lanka. With decades of experience, we provide innovative solutions for the construction, mining, and industrial sectors. Our commitment extends beyond machinery, ensuring a seamless customer experience through strategic partnerships, technology integration, and after-sales services.
3. Why Your Privacy is Important to Us At UTE, we prioritize a transparent personal data protection framework. Your privacy matters, and we ensure that any personal data collected is treated with care and in compliance with applicable laws and best industry practices. This Privacy Policy informs you about:

• • How we collect, store, and use your personal data.
  • Your privacy rights and choices regarding data usage.
  • The legal protections afforded to your personal information.

By continuing to engage with UTE, you confirm that you have read, understood, and agreed to this Privacy Policy.

4. Definitions This Privacy Policy includes the following definitions:

• • Personal Data: Any information that identifies an individual, either directly or indirectly.
  • Processing: Any operation performed on personal data, such as collection, storage, use, or disclosure.
  • Special Categories of Data: Sensitive data, including racial or ethnic origin, religious beliefs, health information, and biometric data.

5. Important Information Our services are not intended for children, and we do not knowingly collect data from minors unless explicitly provided by a guardian. It is important to read this Privacy Policy alongside any other relevant privacy notices we may provide.
6. Data Controller UTE acts as the Data Controller for personal data related to clients, employees, and business partners. We determine how and why personal data is processed in compliance with applicable data protection laws.

For privacy-related inquiries, contact us at:

• • Full name of legal entity: United Tractor & Equipment (Pvt) Ltd.
  • Designation: Data Protection Officer
  • Postal Address: 683, Negombo Road, Wattala – Sri Lanka.
  • Email: info@ute.lk

7. The Data We Collect About You We collect various types of personal data, including:

• • Identity Data: Name, national ID/passport details, job title.
  • Contact Data: Email, phone number, residential and business addresses.
  • Financial Data: Bank account, payment details, credit history (if applicable).
  • Technical Data: IP address, device specifications, browser type, location data.
  • Usage Data: Information on how you use our website and services.
  • Marketing and Communications Data: Preferences for receiving marketing materials.
  • Employment Data: Information provided during recruitment processes.
  • CCTV Data: Video footage collected for security purposes.

8. How Your Personal Data is Collected We collect personal data through:

• • Direct interactions: When you register, inquire, or engage in transactions with us.
  • Automated technologies: Cookies, server logs, and web analytics.
  • Third-party sources: Publicly available databases, business partners, and service providers.

9. How We Use Your Personal Data We will only use your data where legally permitted. Typical use cases include:

• • Performance of a contract: To fulfill business transactions and service agreements.
  • Legal compliance: Meeting regulatory, tax, and reporting obligations.
  • Legitimate interests: Ensuring security, improving services, and enhancing customer engagement.
  • Consent: When required for marketing communications and data sharing.

10. Cookies and Tracking Technologies We use cookies to personalize user experience and improve service delivery. You can manage your cookie settings through browser preferences.

• • Essential Cookies: Necessary for the website’s operation.
  • Analytical Cookies: Used to understand website usage and improve performance.
  • Marketing Cookies: Enable targeted advertisements based on user activity.

11. Disclosures of Your Personal Data We may share personal data with:

• • Internal Third Parties: Our group companies for operational efficiency.
  • External Third Parties: Service providers, business affiliates, legal authorities.
  • Legal Compliance: Government agencies for compliance with legal requirements.
  • Business Transfers: In case of mergers, acquisitions, or asset transfers.

12. International Transfers We may transfer personal data internationally for business and operational reasons, ensuring compliance with data protection laws.
13. Data Security We employ advanced security measures to protect data against unauthorized access, cyber threats, and breaches. Employees and third parties are bound by confidentiality agreements.

• • Encryption protocols to secure sensitive data.
  • Restricted access based on role and necessity.
  • Regular security assessments to maintain data integrity.

14. Data Retention We retain personal data only for the duration necessary to fulfill legal and business purposes. Data that is no longer required is securely deleted or anonymized.
15. Your Legal Rights You have the right to:

• • Request access to your personal data.
  • Request corrections to inaccurate data.
  • Request erasure of your data under applicable circumstances.
  • Object to processing for marketing purposes.
  • Request data portability to transfer information to another entity.
  • Withdraw consent for data processing where applicable.

16. Third-Party Links Our website may contain links to external websites. UTE is not responsible for their privacy practices or policies.
17. CCTV and Surveillance For security purposes, UTE premises may be monitored via CCTV. Surveillance data is used strictly for safety, crime prevention, and compliance purposes.
18. Employee Data Protection Personal data of employees is processed as part of HR management, including:

• • Payroll processing.
  • Performance evaluations.
  • Regulatory compliance.
  • Health and safety management.

19. Changes to This Privacy Policy This Privacy Policy may be updated periodically. The latest version will always be available on our website.
20. Governing Law This Data Protection Policy shall be governed by the laws of Sri Lanka and the courts within Sri Lanka shall have exclusive jurisdiction to adjudicate any dispute arising out of this policy.
21. Contact Information For inquiries or complaints regarding this Privacy Policy, reach out to us at:

• • Email: info@ute.lk
  • Phone: +94-11-2932109

By using our services, you acknowledge that you have read and understood this Privacy Policy.