SERVICE - UTE CAT

UNCOMPROMISED SERVICE. OUR REPUTATION IS BUILT ON IT.

When you decide on a Cat®, you don’t just buy a piece of equipment. You join a global network with a local team providing superior support. We’ll go the extra mile to bring uncompromising service to you, now that you’re part of the Cat family.

No matter where your equipment is, you can count on UTE to provide reliable and dependable support. Quality workmanship is at the core of what we do. Caterpillar-trained technicians maintain and repair your equipment in our workshops or in the field using leading tooling and procedures to maximise lifetime value and lower your total cost of ownership.

Our Values:

  • Been very accessible and contactable
  • Delighting our customers so that they become our best promoters
  • Investing in the most modern workshop facilities and tooling & spare parts facilities
  • Continuously improving our systems and procedures to meet our Customer’s ever changing requirements

The Workshop

UTE is equipped with a modern fully pledged Cat® 4 Star Rated Workshop Facility. Situated 6 km away from Colombo, the facility is located in a 6 acre yard and has 1,100 sq. meters of workshop under one roof to provide extensive indoor as well as outdoor service to our Customers



Workshop Facilities 

  • Tool Store
    • One of the largest tool inventories in Sri Lanka.
  • Fuel injection Pump Rebuild Room
    • UTE is well equipped with equipment, experience and expertise to service any type of injector in Cat equipment.
  • Machine shop
    • Open area to handle all typos of machine repairs
  • Engine load test
    • Unique feature to verify performance after an overhaul
  • Lathe room
    • Handle all types of in-house machining work
  • Service library
    • Contains all technical, service manuals of all the machines sold from 1947
  • WIP parts store
    • Cater day to day service parts requirements
  • Fabrication & welding shop
    • Handles all in-house fabrication work

Our Strengths

  • Specialized Engineers And Technicians For Engines, Machines and Electrical
  • 24 Hour Service
  • Capability To Handle Up to 30 Jobs A Day (Field & Workshop)
  • Over 10 Million Rupees Worth Of Specialized Tooling
  • State Of The Art Testing, Diagnostic And Service Information Tools
  • In-House Training Facility To Train Technicians
  • Service Support From Caterpillar Engineers through  On-Line Communication networks
  • Total Repair And Maintenance Contracts (Customer Support Agreements)
  • Service Contracts
  • Branch network (Pachikawatta, Anuradhapua & Matara)
  • 22 Fully equipped Service Trucks.

 

 

Why UTE?

  • More than 70 years’ of experience with Cat Equipment
  • Quality service/repair as intended by Caterpillar
  • Use of Genuine spare Parts and consumables from Caterpillar (One Safe Source)
  • 24 hour parts and service cover
  • State of the art service facility
  • Use of Caterpillar guidelines and methods (Re-usability guidelines, service updates)
  • Guaranteed turnaround time for job
  • Continuous monitoring of generators by CSS Engineers
  • Fastest response for breakdowns. For our Generator customers within Colombo city limits & outside, UTE has stationed a dedicated technical team and a spare parts depot to assure a fast response.

Contact us


Mr. Janak Edirisinghe
General Manager
Machine Sales and Rental (GMMSR)

Tel: 0094 – 11 – 2938781
Fax: 0094 – 11 – 2931550
Mobile: 0094 – 77- 2725594

Mr. Duminda Perera
Manager – Machine Sales

Tel : 0094 – 11 – 2932109
Fax: 0094 – 11 – 2931550
Mobile: 0094 – 77- 2739176

Mr.Kasun Abhayrathne
Asst. Manager – Machine Sales

Tel: 0094 – 11 – 2932109
Fax: 0094 – 11 – 2931550
Mobile: 0094 – 77- 2726253


Mr.Champika Jayawardena
Manager – Rental Equipment

Tel: 0094 – 11 – 2932109
Fax: 0094 – 11 – 2931550
Mobile: 0094 – 77- 2440781

Mr. Ranil P. Meddepola
Manager-Power Systems

Tel: 0094 – 11 – 2932109
Fax: 0094 – 11 – 2931550
Mobile: 0094 – 77 – 3035418

UTE handed over the Biggest Excavator in Sri Lanka, the Cat 6020B to the Colombo Port City Project.